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Job Title: Senior Lead Product Manager
Company Name: WELLS FARGO BANK
Location: Charlotte, NC
Position Type: Full Time
Post Date: 04/17/2024
Expire Date: 06/16/2024
Job Categories: Advertising/Marketing/Public Relations, Computers, Software, Finance/Economics, Human Resources, Information Technology, Installation, Maintenance, and Repair, Manufacturing and Production, Military, Sales, Executive Management, Research & Development
Job Description
Senior Lead Product Manager

Important Note: During the application process, ensure your contact information (email and phone number) are up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be send by goth email and text message. In order to receive text message invitations your profile must include a mobile phone number designated as "Personal Cell" or "cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

About this role:

Wells Fargo is seeking a Senior Lead Product Manager to function as Product Owner in the Workflow product area to lead Agile teams delivering against a variety of strategic marketing technology initiatives that include decommissioning existing legacy platforms, technical integration across platforms, configuration of new workflow solutions, operational reporting, recurring platform technology maintenance, and related initiatives. The teams also conduct comprehensive discovery and technical design to identify the right tools and solutions for enabling high-value priorities on the Workflow product roadmap. The main Workflow platform in use is Aprimo and expertise in Aprimo will be a desired qualification.

This role is aligned to the Marketing and Sales Platforms team who is is responsible for the implementation and operational support of data, technology, and process capabilities which enable full lifecycle campaign planning, approval, and execution within Wells Fargo. These capabilities are used by marketing campaign teams, marketing Centers of Excellence (including execution teams), channel partners, line-of-business marketing teams, and third-party service providers. A core subset of these capabilities support critical end-to-end campaign management and marketing operational functions, notably offer management and workflow.

The team is structured in product-based delivery architecture and operations on Scaled Agile Framework (SAFE) to ensure timely, efficient delivery against strategic Objectives and Key Results (OKRs) focused on revenue growth, improved user experience along the internal customer journeys, operational efficiency, and risk reduction.


In this role, you will:

  • Manage their overall product backlog, including conducting initial discovery work coming through intake, to determine product alignment and prioritization
  • Lead Agile delivery in support of configuration within Aprimo platform
  • Participate in agile ceremonies at the team and team-of-teams level, including quarterly program implement planning sessions
  • Break down product strategy and roadmap into quarterly features and sprint level goals and priorities
  • Define prioritized features and corresponding justification based on customer and business value that are directly derived from the product OKRs
  • Develop acceptance criteria for features and stories based on their product strategy to ensure successful delivery
  • Develop sprint plans with the team
  • Partner with the product delivery coordinator to plan for and conduct quarterly program implement planning sessions
  • Communicate priorities and the 'vision' to the scrum masters and agile development team and Deliver a continually evolving roadmap
  • Perform product demos to customers, partners and other stakeholders
  • Propose delivery estimates and support the product leadership team in making prioritization tradeoffs
  • Work closely with multiple lines of technology and business stakeholders in support of maintaining and improving the enablement and delivery of workflow solutions
  • Monitor and evolve product success metrics at a feature level and support the product team in reporting progress against the business case and OKRs. 
  • Advise experienced leadership to develop or influence business plans, business requirements, direct product design and implementation for complex business and technical needs
  • Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships
  • Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide
  • Serve as an adept advisor to leadership


Required Qualifications, US:

  • 7+ years of experience within Marketing Operations, Digital Marketing, Content Management, Workflow, Digital Platforms, Marketing Technology or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 5+ years of experience as a Product Owner operating in Scaled Agile Framework (SAFe) and experienced in Scrum or Kanban directly leading a team to deliver business solutions and software products
  • Experience in Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Outstanding problem solving and decision making skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Excellent verbal, written, and interpersonal communication skills
  • Strong presentation skills
  • Experience using agile principles, including planning and estimating with a continuous improvement mindset
  • 3+ years of experience with Aprimo or other enterprise workflow platform
  • Experience with software development lifecycle management and tooling (JIRA or JIRA Align knowledge a plus)
  • Ability to meet deadlines, achieve goals, manage risk, solve problems, and work under pressure in a dynamic and complex environment
  • Proven success leading, coaching, and motivating cross-functional empowered teams
  • Proven track record of bringing successful products to market
  • Demonstrated ability to work effectively in a highly matrixed organization, developing partnerships across lines of business and functional areas
  • Demonstrated product roadmap development and evolution competencies
  • Ability to partner with various areas of Risk management to insure delivered software meets any and all compliance requirements
  • Ability to partner with Technology  to define and deliver solutions


 

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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Contact Information
Company Name: WELLS FARGO BANK
Website:https://ad.doubleclick.net/ddm/clk/418092397;252059082;l?https://www.wellsfargojobs.com/job/-/-/1251/37402497152?utm_source=hbcuconnect.com&utm_campaign=enterprise_media&utm_medium=niche_site&utm_content=job_posting&ss=paid
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